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COVID-19 and support

COVID-19: Support available for women experiencing abuse

We know that the coronavirus outbreak paired with current social distancing and self-isolation measures can be particularly stressful and challenging for women experiencing abuse.

If you are in this situation, we want to reassure you that you are not alone.

Many organisations, centres and groups are adjusting their services to offer helplines and remote support for those in need.

Below we have compiled a list of services and helplines available with current opening times. We’ll continue to review and update this information as we hear more.

Last updated: 13 July 2020

Domestic abuse, forced marriage and stalking

  • Domestic Abuse and Forced Marriage helpline

Open 24/7

Call: 0800 027 1234
Email: helpline@sdafmh.org.uk
Web chat: sdafmh.org.uk

  • Local Women's Aid groups

Find your local women’s aid group

  • National LGBT+ Domestic Abuse Helpline

Monday to Friday, 10am - 5pm and Wednesday to Thursday, 10am - 8pm.

Call: 0800 999 5428
Email: help@galop.org.uk

  • Economic abuse

Surviving Economic Abuse have created a useful guide to help you spot and find safety during the coronavirus pandemic.

  • National Stalking Helpline

Open daily 9:30am - 4pm, except Wednesday when it's open 1pm - 4pm

Call: 0808 802 0300
You can also fill out their contact form.

  • FollowIt App - for victims/survivors of stalking

You can download this app to record incidents of stalking and keep a log of what is happening to you. This log can be helpful if you decide to report to the police.

  • ASSIST (covers most of the Central West of Scotland)

This service supports victims of domestic abuse throughout their involvement with the criminal justice system. It is available for women located in most of Scotland's Central West area - you can see a list of locations covered here.

Call: 0141 276 7710 and leave a message
More information: click here for full details.

  • Ubuntu Women's Shelter (for women with no recourse to public funds)

Based in Glasgow, Ubuntu can provide short term (72 hours to 1 week) emergency accommodation for women with no recourse to public funds.

For emergency accommodation, call: 07570 877817 (open 24/7)
For information or other support, call: 07543 491900
More information: www.ubuntu-glasgow.org.uk

Rape and sexual violence

  • Rape Crisis Scotland

Available for survivors of all forms of sexual violence.

Open daily, 6 pm - midnight

Call: 08088 01 03 02
Text: 07537 410027
Email: support@rapecrisisscotland.org.uk

  • Local Rape Crisis centres

Find your local rape crisis centre. Some centres also offer helplines available outside the National Rape Crisis Helpline opening times.

  • Trauma Counselling Line Scotland

A helpline for people who have experienced childhood abuse.

Open Monday to Wednesday, 2pm - 6pm and Friday, 9am - 3pm.

Call: 08088 02 04 06
Email: counselling@health-in-mind.org.uk
More information: visit the website here.

Services for Black and Ethnic Minority women

  • Shakti Women’s Aid

Open Monday to Friday, 9am to 5pm.

Call: 0131 475 2399
Email: info@shaktiedinburgh.co.uk

  • AMINA – Muslim Women Resource Centre helpline

Amina offer emotional support and advice for Muslim women, including support in relation to abuse or violence and hate crime.

Open Monday to Friday, 10am - 4pm for Muslim women, and Thursday, 6 to 9pm for young Muslim women (16-25)

Call: 0808 801 0301
Click here to access the online chat and other helplines.

  • Hemat Gryffe

Open Monday to Friday, 9am to 5pm.

Call: 07792 017442 or 07866 936644

Sexual harassment and online abuse

  • Sexual harassment legal helpline

Open Thursdays, 5 - 8pm.

Call: 08088 010 789
Email: sexualharassment@scottishwomensrightscentre.org.uk

  • Revenge Porn helpline

Open Monday to Friday, 10am to 4pm by email only.

Email: help@revengepornhelpline.org.uk

  • Click - support for women selling sex online

Click offers a range of support services, including for wellbeing and safety.

Online chat: www.click.scot/chat (open Mon, Tues, Thurs and Frid, 11am - 1pm)
Helpline: 0300 124 5564 (open Tue 3 - 5pm, Wed 11am - 7pm, Thurs 6 - 9pm, Sat 12 - 2pm).

  • The Cyber Helpline

Access their range of guides to help you when your online security has been compromised.

  • Report Harmful Content

This organisation can support you in reporting harmful online content across different social media platforms.

  • Voices of Internet Crime

This site has instructions on removing your images from Google and other websites.

Female genital mutilation ('cutting')

  • NSPCC

Monday to Friday, 8am-10pm and weekends, 9am-6pm

Call: 0808 800 5000
Email: help@nspcc.org.uk

Human trafficking and exploitation

  • Modern slavery helpline

Call: 08000 121 700
You can also make a report using this online form.

Legal advice, practical information and victim support

  • Scottish Women’s Rights Centre

Helplines - 08088 010 789

Legal information
Monday 2 - 5 pm
Tuesday 6 - 8 pm
Wednesday 11 am - 2 pm
Friday 10 am - 1 pm

Advocacy support
Tuesday 11 am - 2 pm

Sexual harassment
Thursday 5 - 8 pm

Online contact form: if calling our helpline isn't safe for you, use our online contact form.

Legal appointments: to get specific legal advice from our solicitors make an appointment at one of our monthly legal surgeries. These appointments will take place by video call or telephone.

Urgent advice: You can also request an urgent legal appointment when you call our helpline.

Legal representation: we are taking on urgent cases. You can apply for legal representation here.

  • Victim Support Scotland helpline

Open Monday to Friday, 8am - 8pm.

Call: 0800 160 1985

  • Action on Elder Abuse helpline

Open Monday to Friday, 9am - 5pm.

Call: 0808 808 8141

Housing, immigration, benefits, and other general support

  • Housing

Ubuntu Women's Shelter (for women with no recourse to public funds)

Based in Glasgow, Ubuntu can provide short term (72 hours to 1 week) emergency accommodation for women with no recourse to public funds.

For emergency accommodation, call: 07570 877817 (open 24/7)
For information or other support, call: 07543 491900
More information: www.ubuntu-glasgow.org.uk

Shelter Scotland

Call: 0808 800 4444 (Mon-Fri, 9am-5pm)
Chat: you can contact them through online chat here.
Information: get information on coronavirus and housing issues here.

Positive action in housing

Call: 0141 353 2220
More info: www.paih.org

  • Benefits, money and general advice

Citizens Advice Scotland

Find answers to frequent questions on a range of issues related to the COVID-19 pandemic.

  • Immigration

Scottish Refugee Council

Open Monday to Friday 10am - 1pm; 2 - 4pm, and Wednesdays 2 - 4pm only.

Helpline: 0141 223 7979
Information: read the changes to the asylum process and resettlement here.

  • Mental health

Breathing Space helpline

Open on weekdays (Monday to Thursday 6pm - 2am) and weekends (Friday 6pm to Monday 6am)

Call: 0800 83 85 87
Webchat: Breathing Space are now also offering support through online chat.

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08088 010 789

All our helplines are open as usual.

Legal information

Monday 2 - 5 pm
Tuesday 6 - 8 pm
Wednesday 11 am - 2 pm
Friday 10 am - 1 pm

Advocacy support

Tuesday 11 am - 2 pm [CLOSED]

Sexual harassment

Thursday 5 - 8 pm

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