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Our Privacy Notice

Introduction

At the Scottish Women’s Rights Centre, it is important to us that you understand why and how we collect and use your personal information, when we work with you. This Privacy Notice sets out our policies on the collection and use of your data, and your rights under data protection legislation in the United Kingdom.

About the Scottish Women’s Rights Centre

The Scottish Women’s Rights Centre is a collaboration between Rape Crisis Scotland, JustRight Scotland and the University of Strathclyde Law Clinic.

JustRight Scotland

JustRight Scotland is a legal organisation staffed by an experienced group of human rights lawyers, working towards a model of collaborative social justice. It aims to help individuals realise human rights and to reduce inequality by working together with other organisations to pool expertise and resources.

JustRight Scotland is a Scottish Charitable Incorporated Organisation (SCIO) (registration number SC047818). JustRight Scotland provides legal advice through its limited liability partnership, JustRight Scotland LLP which trades as JustRight Scotland (SO 305962). This provides legal services exclusively to JustRight Scotland. This firm has been authorised to act as solicitors by the Law Society of Scotland from 1 May 2017 (Registered No 53703). Any income that JustRight Scotland make from providing legal services, after payment of outlays, will be donated by JustRight Scotland LLP to the SCIO, JustRight Scotland.

Rape Crisis Scotland

Rape Crisis Scotland co-ordinate the Scottish Women’s Rights Centre. JustRight Scotland provide the legal services for the centre. They will therefore have access to information about legal casework, helpline calls and legal surgery appointments to allow them to monitor the legal services being provided and to allow them to co-ordinate, administer and develop the work of the centre.

Rape Crisis Scotland (RCS) is the national office for the rape crisis movement in Scotland. RCS supports the work of local centres and develops new centres in areas where there are no or few specialist services. RCS also works with other agencies such as the police, Crown Office and health services providing training and consultancy to improve the response to those who are affected by and who perpetrate sexual violence. Through its campaigns, briefings and publications they raise awareness of sexual violence, challenge attitudes and press for legal change.

Rape Crisis Scotland is a charitable company limited by guarantee (registration number 258568). It is recognised by the Inland Revenue as a Scottish Charity (Scottish Charity No SC025642).

Scottish Government / Scottish Legal Aid Board

The Scottish Women’s Rights Centre is funded by the Scottish Government and by the Scottish Legal Aid Board. However, the Scottish Legal Aid Board and the Scottish Government collate anonymised information from each contact that the centre has. This information is taken in order to allow the Scottish Legal Aid Board, the Scottish Government and the Scottish Women’s Rights Centre to monitor the demand for its services and understand better the justice gaps and needs for women affected by violence in Scotland.

University of Strathclyde Law Clinic

The University of Strathclyde Law Clinic may have oversight of cases in terms of assessing risk and strategy in case management. The clinic does not collect or retain any data about cases or in relation to helpline calls or surgery appointments. The clinic also provides law students to assist with legal casework and legal outreach work. When doing so, the students operate under the supervision of JustRight Scotland and on behalf of that organisation as volunteer members of staff.

Data controller and the data protection officer

Both JustRight Scotland (SCIO) and JustRight Scotland LLP are registered with the Information Commissioner’s Office (ICO) as data controllers. JustRight Scotland’s Data Protection Officer is Jen Ang, who you can contact at jen@justrightscotland.org.uk.

Rape Crisis Scotland is registered with the Information Commissioner’s Office (ICO) as a data controller (registration number Z3107014). Rape Crisis Scotland’s Data Protection Officer in respect of Scottish Women’s Rights Centre data is Katy Mathieson who you can contact at coordinator@scottishwomensrightscentre.org.uk.

Your Personal Information

Why do we collect personal information?

The Scottish Women’s Rights Centre supports women who have suffered gender-based violence in Scotland by offering the following services:

  • Providing direct legal information, advice and representation
  • Providing direct advocacy assistance
  • Supporting legal surgeries and other legal outreach (such as helplines and second-tier advice)
  • Delivering professional training and public legal education
  • Contributing to research, advocacy and policy

In order to fulfil our aims, and support our projects, we may need to collect personal information from individuals seeking advice, or participating in our training and outreach events.

What might we request?

We may request personal information from you, such as your name and contact details, in order to provide you with legal advice, either directly or through our legal surgeries or helplines. We might also request sensitive personal information, such as your racial or ethnic origin, details of your health, or of harm you may have suffered, if this is relevant to the advice we require to give you.

If you attend a professional training, public legal education or other outreach event, we might request personal information, such as your name and contact details, and payment details, so that we can process your order and record your attendance at this event.

How will we request this information?

We will always seek your active consent (specific permission) in order to provide this information (either in writing or orally). You have the right to withhold certain information, if you wish. We may still be able to provide you with a service, even if you choose to withhold information, but this will depend on the service you are accessing at the time.

If you wish to withhold information, please tell us as soon as possible, and we will explain what this means in terms of whether we can continue to work with you.

What will we do with this information, and who will we share it with?

We will use the personal information you have given us to provide you with the service we have offered to you. We will explain to you specifically what purposes we will use your information for, and who it will be shared with, at the time we take your consent. These specific terms will apply in place of any, more general, terms contained in this Privacy Notice.

Generally, however, we use the information to provide you with accurate legal advice about your situation. We may also use some of this information for research or to write reports, but would only do so anonymously, so that you cannot be identified.

We will not use your personal information for any purpose other than the purposes we told you about at the time you agreed to share it with us, unless we are required to do so by law. If we wish to use your personal information for any other purpose, we will contact you to explain this purpose, and ask for your explicit permission.

How will we store this information?

JustRight Scotland (JRS) uses an online cloud-based case management system, and this is where JRS stores all information relating to its legal casework, including email communications, as well as our other training, research and policy work. The data is securely stored and access is restricted to only members of JRS staff, and the IT case management system provider, who require this information to do the work.

JRS also stores some personal information in paper files held in locked filing cabinets in their offices. JRS has a Data Protection Policy to ensure that our staff are aware of their obligation to handle data securely and setting out our procedures in the event there is a data breach.

Rape Crisis Scotland (RCS) uses an online case management database, this is where we store all information relating to advocacy assistance, helpline calls and surgery appointments. RCS has a Data Protection Policy to ensure that its staff are aware of their obligation to handle data securely and setting out procedures in the event there is a data breach.

How long will we store this information?

We will only store your information for as long as necessary, or as long as we are required to do so by law. This will usually be set out in the specific information we give you when we take your consent.

You have the right to withdraw your consent and ask us to delete all information we hold about you, at any time, as explained further below.

Your Rights in Relation to Your Personal Data

You have a number of important rights in relation to the data we hold about you, which you can exercise at any time:

  • To ask to see a record of all the personal information we hold
  • To ask that we amend any incorrect or incomplete data that we hold
  • To withdraw consent and request that we permanently delete any data we hold
  • To complain about how we have taken or processed your data

For more information or to exercise any of these rights, in relation to information held by JustRight Scotland please contact the JRS Data Protection Officer, Jen Ang, at jen@justrightscotland.org.uk.

For more information or to exercise any of these rights, in relation to information held by Rape Crisis Scotland please contact the RCS Data Protection Officer in respect of SWRC data, Katy Mathieson, at coordinator@scottishwomensrightscentre.org.uk.

If you are not happy with how we have taken or processed your data, you also have the right to lodge a complaint with the Information Commissioner’s Office on 0303123 1113 or at www.ico.org.uk/concerns.

Last Updated May 2018

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