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COVID-19 and support

Here you will find blogs and information on support available during the pandemic, updates about our services, changes to the justice system and more.

COVID-19: Support available for women experiencing abuse

We know that the pandemic paired with current government restrictions can be particularly stressful and challenging for women experiencing abuse.

If you are in this situation, we want to reassure you that you are not alone.

Many organisations, centres and groups are adjusting their services to offer helplines and remote support for those in need.

Domestic abuse during coronavirus: what can I do?

Woman sitting on a sofa, holding her legs up and looking into the distance.

To mitigate the spread of Coronavirus, the government has introduced restrictions that affect how we usually live our lives. In many cases, we have had to move many of our activities to the home. However, we know that for some women and children home is not a safe or comfortable place, and for some, these measures could increase the risk of experiencing abuse.

In this fast changing situation, we understand you might have questions about what to do if you are experiencing domestic abuse. In this blog, we answer some common questions, including reporting to the police, where to get support, finding alternative accommodation and protections offered by the law.

Child contact and coronavirus: answers to common questions

With the re-introduction of 'stay at home' measures and the highest level of lockdown restrictions across Scotland (Tier 4), it is understandable that you may feel anxious about child contact arrangements and what this might mean for you and your children.

In this page you will find general information about contact between your children and your ex-partner during the pandemic, as well as answers to common questions we’ve heard from women contacting us.

Last updated: 5 December 2021.

Remote court hearings – what to expect and how to prepare

Image of woman sitting in front of computer and doing a video call.

With thanks to Hannah Cosgrove of Latta & Co Solicitors who supported the drafting of this blog.

Since the start of the pandemic, many court hearings which would usually take place in the physical courtroom have moved to a remote setting. Remote hearings have been taking place by telephone or video-conferencing call. This has been an adjustment for everyone: clients, witnesses, solicitors and the courts themselves.

With the easing of lockdown restrictions at the end of April 2021, it has been announced that criminal court hearings will be in person again, but the vast majority of civil (non-criminal) court cases will continue remotely.

Mobile phone hacking explained and what to do if it happens to you

Image of a mobile phone screen showing a pincode.

by Nikki Webb from The Cyber Helpline

Nowadays, perpetrators who stalk offline are using technology to assist their behaviours —for example, mobile phones, social media, computers, and geolocation tracking. This has been particularly true during the pandemic, when we’ve had to rely much more on mobile devices and technology, and stalkers have continued their behaviours using those same tools.

Tracking messages is just one way a stalker can use a device to monitor, intimidate, and control their victim.

08088 010 789

COVID-19 UPDATE: All our helplines are open as usual.

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