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Call our helpline

Emergency & Health Support

Police/Ambulance/Fire Service

If it is an emergency always call 999. If it is not an emergency, but you need to speak to the police, fire service or ambulance then call 101.

NHS 24

NHS 24 is an out of hours helpline to call for medical advice when you or someone that you know is unwell and you cannot wait until your GP surgery is open.

Phone number: 111

Foreign Commonwealth Office

The Foreign Commonwealth Office gives consular assistance for British nationals abroad.

Phone number: 020 7008 1500

Addiction Support


Drinkline is a free, confidential helpline for people who are concerned about their drinking, or someone else's. It is open 7 days a week, from 8AM to 11PM.

Phone number: 0800 7 314 314

Know the Score

Know the Score is a free, confidential helpline for drugs information and advice.

Phone number: 0800 587 5879 (Free from landlines, mobile costs may vary)

Mental Health


Samaritans is a listening service where you can talk about anything. (You don’t have to be suicidal.) Face to face services are offered.

Phone number: 116 123 (Freephone) / 08457 90 90 90 (Charged)


Saheliya is a specialist mental health and well-being support organisation for black, minority ethnic, asylum seeker, refugee and migrant women and girls (12+) in the Edinburgh and Glasgow area.

Phone number: 0131 556 9302


SAMH (Scottish Association for Mental Health) provide a variety of mental health services across Scotland. You can find details of their local services, information about mental ill health and sign-posting by getting in touch. Available: 9AM to 5PM, Monday to Friday

Phone number: 0141 530 1000


Beat is a specialist UK-wide charity supporting people who experience eating disorders. They have a National Helpline and webchat, alongside resources on their website. Available: 9AM - 12AM weekdays and 4PM - 12AM weekends and bank holidays.

Phone number (Scotland): 0808 801 0432

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08088 010 789

Our daytime helpline is currently available:

Our evening helpline, staffed by pro-bono solicitors who can provide initial advice, is currently available:

For up-to-date availability including any upcoming closures, please click here.

Please note our helplines will be unavailable between 20th December 2023 and 8th January 2024 while our Centre is closed for the holidays.