Helpline
COVID-19 UPDATE: our helplines are open as usual, with the exception of public holidays, when they will be closed.
Our helplines are a first point of contact to speak to our solicitors and advocacy workers about the issues affecting you.
We can offer information or refer you to other services that can help.
Legal helpline
Monday 2 - 5 pm
Tuesday 6 - 8 pm
Wednesday 11 am - 2 pm
Thursday 5 - 8 pm
Friday 10 am - 1 pm
Advocacy support helpline
Tuesday 11 am - 2 pm
It is free to call our helpline from most mobile phones and landlines.
At times, our helpline can be extremely busy. Please keep trying to get through.
Before calling, we also recommend you to check our resources as you might find information there that can assist you.
Who is the helpline for?
Our helpline is open to women aged 16 years and over living in Scotland who have been affected by violence or abuse. We can also give advice to support workers and other services working with women affected by gender-based violence.
When you call, we can offer initial legal information about your circumstances. If you need more specific legal advice, we recommend that you make an appointment for one of our legal surgeries.
What if I have an urgent question?
If you have an urgent legal query and are not able to get through to our helpline, we ask that you seek alternative legal advice. The Law Society of Scotland has a database of solicitors available here.
It isn't safe for me to call, is there another way to get in touch with the helpline?
If you are not able to speak on the phone you can send us an email to info@scottishwomensrightscentre.org.uk. Let us know:
- Whether you can speak on the phone
- When you are available
- What your telephone number is, and
- Whether it is safe for us to leave you a voicemail message saying who is calling (and where we are calling from) if you don't answer when we call.
We can’t always fully answer queries by email. This is because there are often things that we would need to ask you about your situation to be able to give you the correct advice. It is usually best to do this by telephone as this is a good way for us to get the information we need and give you the advice you are looking for as quickly as we can.
