Our helplines are a first point of contact, where you can speak to our solicitors or advocacy workers about issues affecting you.
We can offer information or refer you to other services that can help.
Monday 2 - 5 pm
Tuesday 6 - 8 pm
Wednesday 11 am - 2 pm
Friday 10 am - 1 pm
Tuesday 11 am - 2 pm
Thursday 5 - 8 pm
It is free to call our helpline from most mobile phones and landlines.
When you call, we can offer initial legal information about your circumstances. If you need more specific legal advice, we recommend that you make an appointment to meet a solicitor at our surgeries.
The helpline can be extremely busy, please keep trying to get through. Read our legal guides before calling as there may be information that will assist you.
If you have an urgent legal query and are not able to get through to our helpline, we ask that you seek alternative legal advice. The Law Society of Scotland has a database of solicitors available here.
If you are not able to speak on the phone please fill out our contact form and we will give you as much assistance as possible by email. Let us know:
We can’t always fully answer queries by email. This is because there are often things that we would need to ask you about your situation to be able to give you the correct advice. It is usually best to do this by telephone as this is a good way for us to get the information we need and give you the advice you are looking for as quickly as we can.
If you are concerned that calling us might put you at risk, for example because you live with the abuser, fill out our online contact form and we will do our best to find an alternative way to get in touch with you.